01
New individual trip
Ask about a route, airport pickup, hourly schedule, vehicle class, luggage requirement or rate result.
Trip, booking, account and event support
Contact ChauffeurServices.ca
Call 604-999-9025 or email info@chauffeurservices.ca with the journey, date, passenger details and the question you need answered.
- One way, return or hourly
- Book for yourself or another traveller
- Sedan, SUV and executive van classes
Talk with our team
Share the route, date, passenger count and the question you need answered.
- Exact pickup and destination
- Date, time and flight details
- Passengers, luggage and equipment
- Booker and traveller contacts
Call604-999-9025Emailinfo@chauffeurservices.caSimple tripCheck a rate onlineComplex programSend the working itinerary
Start with the reason for contacting us
The right route depends on what you need to arrange
Contact ChauffeurServices.ca is planned from the exact itinerary, timing and passenger requirements. A limousine request may use an executive sedan, premium SUV or chauffeured van after the location, schedule, passengers and cargo are reviewed. If you need help choosing a vehicle, planning luggage capacity or identifying the correct airport page, send the exact route, date and passenger load with the question.
Existing reservations, corporate accounts and multi-vehicle programs need different information. Include the booking reference for a confirmed trip, or send the working conference or event schedule when several passengers, vehicles, hotels and venues are involved. Never include payment-card information in a general email.
Start with the purpose
Choose the reason for getting in touch
Use the path that matches the request so the first message contains enough information for a useful response.
02
Existing reservation
Include the booking reference, passenger name and the specific change or question.
03
Corporate account
Discuss recurring travel, multiple bookers, passenger profiles, billing references and account needs.
04
Meeting or event
Share dates, cities, flights, hotels, venues, group size, vehicle mix and organizer contact details.
How to plan it
Six ways to direct the request correctly
Phone and email support the situations that need discussion, while the rate form handles straightforward journeys.
Start planning- 01Call the transportation team
Use 604-999-9025 when the trip question is easier to explain directly.
- 02Email a written itinerary
Send the route and planning details to info@chauffeurservices.ca for review.
- 03Check a simple rate
Use the online form for a one-way, return or hourly trip with known locations and timing.
- 04Ask about an existing booking
Provide the reservation reference, passenger name and requested update.
- 05Discuss a business account
Describe the company, booking roles, traveller needs, trip frequency and billing workflow.
- 06Plan a conference or event
Send the dates, arrivals, hotels, venues, group size and expected transportation movements.
Where this fits
Information to include in the first message
Complete details reduce follow-up questions and make the route, timing and vehicle requirement easier to assess.
Plan this tripExact locations
Name the airport, terminal when known, hotel, residence, office, venue or complete destination.
Date and timing
Add the pickup date, local time, return requirement and any fixed meeting, sailing or event.
Flight information
Include the airline, flight number, arrival date and every flight when passengers land separately.
Passenger load
Count travellers, checked bags, carry-ons, child seats, mobility devices and oversized equipment.
Booker and traveller
Provide separate contact details when one person arranges transportation for someone else.
Reference or program
Add the reservation number for an existing trip or the working schedule for a larger program.
Passengers, bags and equipment
A useful vehicle question includes everything that must fit
Tell us the number of travellers, standard luggage, child seats, mobility needs and special equipment. That information is more useful than asking whether a model has enough seats in theory.
- Executive sedans for lighter individual travel
- Premium SUVs for luggage and regional comfort
- Executive vans for groups and combined loads
- Multiple vehicles when schedules overlap
Booking questions
Details worth settling before confirmation
Use the complete itinerary and passenger load when reviewing the answer.
Ask the transportation teamReady to plan the trip?